The blank homepage issue has been resolved. We apologize for any inconvenience this may have caused. If you have any questions, please reach out to webdevincidents@solarwinds.com.

We’ve deployed a fix that resolved the anti-flicker logic issue, which was causing the homepage to appear blank for users. The homepage should now load correctly. We are actively monitoring to ensure everything is back to normal. If you have any questions, please reach out to webdevincidents@solarwinds.com.

We’ve identified that an Optimizely misconfiguration caused the issue. Our team is currently working on fixing the anti-flicker logic issue to resolve it. If you have any questions, please reach out to webdevincidents@solarwinds.com.

We are currently experiencing an issue where the homepage appears blank. Our team is actively working to identify the root cause and resolve the problem. Users may be unable to view content on the homepage. Please reach out to webdevincidents@solarwinds.com for any questions.

The Azure Cache for Redis issue with the EU instance has been resolved. We’ve removed the temporary fix and restored the previously problematic instance to the configuration. We apologize for any inconvenience you may have experienced. Please reach out to webdevincidents@solarwinds.com if you have any questions.

To mitigate the issue, we’ve deployed a temporary fix that excludes traffic from the unhealthy instance. Users should now see services restored to a normal state. We’re actively monitoring to ensure the expected results. For any questions, please reach out to webdevincidents@solarwinds.com.

We’ve determined that the EU instance of Azure Redis Cache is overloaded. We’re working on stabilizing the instance. For any questions, please reach out to webdevincidents@solarwinds.com.

We are currently experiencing downtime affecting multiple services related to our Azure Functions. Both registration and infrastructure flows are impacted. Our team is working to identify the root cause and resolve the issue. Users may be unable to submit registration forms or access certain pages. For any questions, please reach out to webdevincidents@solarwinds.com.

Issue has been resolved

Fix https://swicloud.atlassian.net/browse/WEBDEV-47516 has been deployed to production. We are doing production verification

We reverted routing update in scope of https://swicloud.atlassian.net/browse/WEBDEV-47516 - pages updated in scope of https://swicloud.atlassian.net/browse/WEBDEV-44050 will point back to Contentstack. Fix is being tested on Akamai staging

Issue is related to incorrect Akamai routing changes pushed to production. Automation script created release based on version which should not be released

We've got an SWO allert about pages which return 404. Examples:
https://www.solarwinds.com/pingdom
https://www.solarwinds.com/serv-u-managed-file-transfer-server
https://www.solarwinds.com/ftp-server-software
https://www.solarwinds.com/hybrid-cloud-observability
https://www.solarwinds.com/serv-u-managed-file-transfer-server
https://www.solarwinds.com/enterprise-operations-console
Rakia team is investigating this issue